Escalation Matrix
| ESCALATION MATRIX | Grievance Email id: ig@karunagroup.in | ||||
| Details of | Contact Person | Address | Contact No. | Email Id | Operational /Working Hrs |
| Customer care/ Client Servicing | DEBASHIS MONDAL | 207, CHITTARANJAN AVENUE, 3RD FLOOR, KOLKATA – 700 006 | 033-4036 5606 | debashis.mondal@karunagroup.in | Mon-Sat 9-00 AM to 6-00 PM |
| Head of Customer care/ Head of Client Servicing / Compliance Officer ( DP ) | KOUSHIK BANERJEE | 7439801370 | koushik.banerjee@karunaemail.in | ||
| Compliance Officer | SWARUP DUTTA | 9073362940 | swarup.d@karunagroup.in | ||
| CEO | HARSH VARDHAN TEKRIWAL | 9836945727 | harsh.t@karunagroup.in | ||
In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with
SEBI at https://scores.gov.in/scores/Welcome.html or
CDSL at https://www.cdslindia.com/Footer/grievances.aspx or
NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
Please quote your Service Ticket /Complaint Ref No. while raising your complaint at SEBI SCORES/ Exchange / Depository portal.